--- title: CSV User Email Invite description: Learn how to import users using a CSV file in Clearooms, send welcome emails, and update existing users in bulk. Customize the welcome email template for a consistent onboarding experience. --- [Skip to content](https://knowledgebase.clearooms.com/csv-user-email-invite#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb) 3. [Users](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#users) # CSV User Email Invite ## Invite and update multiple users via CSV import in Clearooms. Begin by accessing **[Settings \> Account \> Users \> Import users](https://portal-staging.clearooms.com/settings/account/users).** Utilise the provided import users CSV file to complete the necessary fields. **[User Import CSV](https://knowledgebase.clearooms.com/hubfs/user-import%20(2).csv?hsLang=en-gb)** Once the form is completed, upload it to the platform for processing. After processing is finished, you'll have the choice to **'Send Welcome Email',** enabling you to send welcome emails to all users imported via CSV. You can now update existing users in bulk using the import tool. To update the welcome email template, go to **Settings \> Account \> Email settings \> Welcome Email.** Click on the edit icon to modify the email template. ![welcome email](https://knowledgebase.clearooms.com/hs-fs/hubfs/welcome%20email.jpg?width=670&height=344&name=welcome%20email.jpg)   - [FAQs](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#main-content) - [General](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#general) - [Hosting & Security](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#hosting-security) - [Desk Booking](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#desk-booking) - [Meeting Rooms](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#meeting-rooms) - [Getting started](https://knowledgebase.clearooms.com/getting-started?hsLang=en-gb) - [General](https://knowledgebase.clearooms.com/general?hsLang=en-gb#main-content) - [Troubleshooting](https://knowledgebase.clearooms.com/general?hsLang=en-gb#troubleshooting) - [Desks](https://knowledgebase.clearooms.com/general?hsLang=en-gb#desks) - [Meeting Rooms](https://knowledgebase.clearooms.com/general?hsLang=en-gb#meeting-rooms) - [Admin Settings](https://knowledgebase.clearooms.com/general?hsLang=en-gb#admin-settings) - [Planning](https://knowledgebase.clearooms.com/general?hsLang=en-gb#planning) - [Reports](https://knowledgebase.clearooms.com/reports?hsLang=en-gb) - [Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#main-content) - [Users](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#users) - [Desk Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#desk-settings) - [Meeting Room Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#meeting-room-settings) - [Room Display App Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#room-display-app-settings) - [Services](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#services) - [Account Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#account-settings) - [Event Management](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#event-management) - [Visitor Management](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#visitor-management) - [Custom Fields](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#custom-fields) - [Multi-Factor authentication](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#multi-factor-authentication) - [Manager Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#manager-settings) - [Billing](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#billing) - [Status](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#status) - [Support](https://knowledgebase.clearooms.com/support?hsLang=en-gb) - [Security](https://knowledgebase.clearooms.com/security?hsLang=en-gb#main-content) - [SSO, SCIM Apps & Integrations](https://knowledgebase.clearooms.com/security?hsLang=en-gb#sso-scim-apps-integrations) - [Privacy](https://knowledgebase.clearooms.com/security?hsLang=en-gb#privacy) - [Desk Booking App](https://knowledgebase.clearooms.com/desk-booking-app?hsLang=en-gb) - [Room Display App](https://knowledgebase.clearooms.com/room-display-app?hsLang=en-gb) - [Video Tutorials](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#main-content) - [Getting Started With Clearooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#getting-started-with-clearooms) - [Clearooms Desk Booking App: Getting Started With Clearooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#clearooms-desk-booking-app-getting-started-with-clearooms) - [Desks](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#desks) - [Meeting Rooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#meeting-rooms) - [Smart Booking And Favourites](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#smart-booking-and-favourites) - [Clearooms Room Display App](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#clearooms-room-display-app) - [Apps And Integrations](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#apps-and-integrations) - [Users](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#users) - [Office Plan](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#office-plan) - [Desk Neighbourhoods & Meeting Zones](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#desk-neighbourhoods-meeting-zones) - [My Bookings](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#my-bookings) - [Services](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#services) - [Kiosk](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#kiosk) - [Custom Fields](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#custom-fields) - [Who's In](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#whos-in) - [Status](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#status) - [Help Centre](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#help-centre) - [OpenSpaces](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#openspaces) - [Parking Spaces](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#parking-spaces) - [OpenSpaces](https://knowledgebase.clearooms.com/openspaces?hsLang=en-gb) - [Parking Spaces](https://knowledgebase.clearooms.com/parking-spaces?hsLang=en-gb#main-content) - [Parking Misuse Reporting](https://knowledgebase.clearooms.com/parking-spaces?hsLang=en-gb#parking-misuse-reporting) [![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png "Colour Transparent")](http://clearooms.com) [mailto:support@email.com](mailto:support@email.com) Copyright © 2025, clearooms.com