---
title: Designing A Visitor & Staff Badge
description: Choose what prints on visitor and staff badges, pick a layout and preview it before it reaches your printers.
---

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3. [Badges](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#badges)

# Designing A Visitor & Staff Badge

## Choose what prints on visitor and staff badges, pick a layout and preview it before it reaches your printers.

The Badges page controls what prints when someone signs in at the kiosk. You choose a design style, layout, accent colour and the fields to show, and a live preview updates as you go. Changes apply to every reception printer.

### **How to open it**

1. Go to **Settings \> ArrivalsHQ**.
2. In the left-hand menu, under **Admin**, select **Badges**.

Use the tabs at the top to switch between the **Visitor badge** and the **Staff badge**. Each has its own design.

### **Design a visitor badge**

1. Select the **Visitor badge** tab.
2. Under **Design style**, pick a layout: **Classic**, **Editorial**, **Accent spine**, **Executive**, **Monogram**, **Event (dark)** or **Statement**.
3. Under **Layout**, choose: 
     - **Orientation:** **Portrait** or **Landscape**
     - **Show brand logo:**  Prints your logo from Branding
     - **Bold text:** Thicker text that prints more clearly on thermal labels
4. Under **Accent**, choose **Brand colour** or **Custom**. The accent is used for underlines, the side caption and the photo border.
5. Under **Printed fields**, turn on the details you want on the badge (see below).
6. Check the **Live preview**, then select **Save changes**. Select **Discard** to undo.

![Screenshot at Nov 12 09-11-51](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%20at%20Nov%2012%2009-11-51.png?width=670&height=251&name=Screenshot%20at%20Nov%2012%2009-11-51.png)

### **Printed fields**

| **Field** | **What it prints** |
| --- | --- |
| Photo | The snapshot taken at the kiosk |
| Company | The visitor's organisation |
| Host name | Who they are visiting |
| Visitor type | For example, visitor, contractor or interview |
| Valid-until | The time the pass expires |
| Sign-in QR | A code the visitor scans to sign out |
| Wi-Fi password | Your guest network details |

Most fields are filled in from the details the visitor gives at sign-in. Only the Wi-Fi details are set on this page.

### **Staff badges**

The **Staff badge** tab works the same way, with fields taken from each person's directory profile: **Photo**, **Job title**, **Team**, **Staff ID**, **Valid-until** (for temporary passes only), **Sign-in QR** (their permanent badge code, scanned at the kiosk) and **Wi-Fi password**.

### **Label size and colour**

The label size and colour are set by your printer and follow the label stock loaded in it. If no printer is set up yet, select **Open Printers** to add one.

Use **Preview as** to see how the badge looks on a different label size, for example 62 × 100 mm or 102 × 152 mm. Choose a width, pick from **More sizes**, or enter a **Custom** size. This only changes the preview; badges always print at the printer's size.

### **How colour prints**

Thermal labels can't print your exact accent colour. It prints as red on black/red labels, or as black on mono labels. Full-colour printers, such as the Brother VC-500W, print it exactly. The on-screen colour is for preview only.

### **Test your badge**

Select **Print test badge** to print a sample. The preview and test print use sample data. Real badges use each visitor's own details.

If small text looks faint or broken, run a test print from the **Printers** page to calibrate the printer, and turn on **Bold text**.

### **Label markup (advanced)**

Select **Label markup** to see the exact ZPL or EPL code sent to thermal printers such as Zebra and Brother TD-4T. It scales to your label size automatically, and you can **Copy** it for troubleshooting. Brother QL and other raster printers use the image preview instead.

**Tip:** Turn on **Valid-until** and **Sign-in QR** for visitors, so security can see when a pass expires and visitors can sign themselves out.

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