--- title: Downloading Reports description: Export detailed visitor and delivery reports, or download any insights page as a CSV, from one place. --- [Skip to content](https://knowledgebase.clearooms.com/downloading-reports#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Clearooms Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Arrivals HQ](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb) 3. [Reports](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#reports) # Downloading Reports ## Export detailed visitor and delivery reports, or download any insights page as a CSV, from one place. The Downloads page brings all ArrivalsHQ reporting exports together. From here you can open the detailed visitor and delivery reports, or download any insights page as a CSV file without opening each page in turn. ### **How to open it** 1. Go to **Settings \> ArrivalsHQ**. 2. In the left-hand menu, select [**Reports \> Downloads**.](https://portal-staging.clearooms.com/settings/arrivalshq?tab=reports) ### **ArrivalsHQ Reports** Select a report to open it, filter the results and export them: | **Reports** | **What it includes** | | --- | --- | | Visitor Log Report | Every visit to your offices: expected arrivals, sign-ins, sign-outs, no-shows and visit durations, with visitor type and host details | | Visitor Summary Report | Daily visitor volumes, with the walk-in vs pre-registered split, sign-outs and average visit duration | | Deliveries Report | Every parcel logged at your kiosks or by reception, with recipients, drop-off points, collection times and reminder activity | ### **Insight reports** Download the data behind any insights page as a CSV file: 1. Under **Period**, choose **Last 7 days**, **Last 30 days**, **Last 90 days** or **Custom**. 2. Select **Download CSV** next to the report you need.   | **Insight report** | **What the CSV includes** | | --- | --- | | Visitor overview | Check-in trends, visitor types, companies, peak hours and the activity ledger | | Fleet health | Each tablet's status, battery, app version and print reliability | | Safety & emergency | Fire drills, evacuations and fire-marshal coverage | | Compliance coverage | Document acknowledgements, signatures and ID verification | | Delivery insights | Parcel throughput, collection times, aged parcels and reminders | ### **Downloading from a report page** You can also export while viewing a report: - Select **Download CSV** at the top of any report page to export the whole report for the selected date range. - Select the **CSV** button on an individual panel or chart to export just that data. CSV files open in Excel, Google Sheets, Numbers and most other spreadsheet tools. **Tip:** Use the Downloads page when you need several reports for the same period, for example for a monthly compliance pack. - [FAQs](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#main-content) - [General](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#general) - [Hosting & Security](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#hosting-security) - [Desk Booking](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#desk-booking) - [Meeting Rooms](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#meeting-rooms) - [Getting started](https://knowledgebase.clearooms.com/getting-started?hsLang=en-gb) - [General](https://knowledgebase.clearooms.com/general?hsLang=en-gb#main-content) - [Troubleshooting](https://knowledgebase.clearooms.com/general?hsLang=en-gb#troubleshooting) - [Desks](https://knowledgebase.clearooms.com/general?hsLang=en-gb#desks) - [Meeting Rooms](https://knowledgebase.clearooms.com/general?hsLang=en-gb#meeting-rooms) - 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