--- title: Managing Sites description: Group your offices by building, so tablets, shared receptions and pre-registration all work at the right address.Group your offices by building, so tablets, shared receptions and pre-registration all work at the right address. --- [Skip to content](https://knowledgebase.clearooms.com/managing-sites#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Clearooms Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Arrivals HQ](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb) 3. [Sites](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#sites) # Managing Sites ## Group your offices by building, so tablets, shared receptions and pre-registration all work at the right address. A site is one postal address, such as a building or campus, that groups one or more of your offices. ArrivalsHQ is organised per site. A tablet on a site signs visitors in for every office on it, and pre-registrations are logged against the site. ### **How to open it** 1. Go to **Settings \> ArrivalsHQ**. 2. In the left-hand menu, under **Admin**, select **Devices \> Sites**. Select **Refresh** to see the latest changes. ### **What you see on the page** - **Site allowance:** How many of your paid sites are in use, for example, "Using 1 of your 1 paid site". If every site is in use, add another in **Plans & billing** before putting offices on a new site. - **Your sites:** Each site with its name, address, the offices on it and the number of tablets. Use **Search sites and offices** to find one. - **Offices not on a site:** Offices that still need a site. Visitors can't be pre-registered for these offices, and tablets there can't pair until the office is on a site. ### **Create a site** 1. Select **New site**. 2. Enter a **Site name**, for example "London HQ". 3. Enter the **Postal address**: street address, town or city, county or region, postcode and country. To copy an office's address, select **Use this address** next to that office. 4. Choose the **Language** spoken at the site, or leave it as **Organisation default**. Evacuation alerts on displays at the site are sent in this language. 5. Under **Offices on this site**, tick every office at this address. 6. Select **Create site**. An office can only be on one site. Ticking an office that is on another site moves it to this one. ### **Add an office to a site** Under **Offices not on a site**, you can either: - Choose a site from **Add to a site…**, then select **Add** - Select **New site from this office** to create a site using that office's details ### **Edit or delete a site** 1. Select the site, or its **Edit site** button. 2. Change the name, address or language, or tick and untick offices to move them on or off the site. 3. Select **Save site**. To remove a site, select **Delete site** in the same window. ### **Where sites are used** - **Kiosks:** A tablet must be at an office on a site to pair, and it signs visitors in for every office on that site. - **Multi-tenant reception:** A reception group can front a specific site. - **Emergency:** Assembly points and drills can be set for one site, and evacuation alerts use the site's language. **Tip:** Put every office at the same address on one site. A single reception tablet can then serve them all. - [FAQs](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#main-content) - [General](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#general) - [Hosting & Security](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#hosting-security) - [Desk Booking](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#desk-booking) - [Meeting Rooms](https://knowledgebase.clearooms.com/faqs?hsLang=en-gb#meeting-rooms) - [Getting started](https://knowledgebase.clearooms.com/getting-started?hsLang=en-gb) - [General](https://knowledgebase.clearooms.com/general?hsLang=en-gb#main-content) - [Troubleshooting](https://knowledgebase.clearooms.com/general?hsLang=en-gb#troubleshooting) - [Desks](https://knowledgebase.clearooms.com/general?hsLang=en-gb#desks) - [Meeting Rooms](https://knowledgebase.clearooms.com/general?hsLang=en-gb#meeting-rooms) - [Admin Settings](https://knowledgebase.clearooms.com/general?hsLang=en-gb#admin-settings) - [Planning](https://knowledgebase.clearooms.com/general?hsLang=en-gb#planning) - [Reports](https://knowledgebase.clearooms.com/reports?hsLang=en-gb) - [Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#main-content) - [Users](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#users) - [Desk Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#desk-settings) - [Meeting Room Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#meeting-room-settings) - [Room Display App Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#room-display-app-settings) - [Services](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#services) - [Account Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#account-settings) - [Event Management](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#event-management) - [Visitor Management](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#visitor-management) - [Custom Fields](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#custom-fields) - [Multi-Factor authentication](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#multi-factor-authentication) - [Manager Settings](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#manager-settings) - [Billing](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#billing) - [Status](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#status) - [Apps](https://knowledgebase.clearooms.com/settings?hsLang=en-gb#apps) - [Support](https://knowledgebase.clearooms.com/support?hsLang=en-gb) - [Security](https://knowledgebase.clearooms.com/security?hsLang=en-gb#main-content) - [SSO, SCIM Apps & Integrations](https://knowledgebase.clearooms.com/security?hsLang=en-gb#sso-scim-apps-integrations) - [Privacy](https://knowledgebase.clearooms.com/security?hsLang=en-gb#privacy) - [Desk Booking App](https://knowledgebase.clearooms.com/desk-booking-app?hsLang=en-gb) - [Room Display App](https://knowledgebase.clearooms.com/room-display-app?hsLang=en-gb) - [Video Tutorials](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#main-content) - [Getting Started With Clearooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#getting-started-with-clearooms) - [Clearooms Desk Booking App: Getting Started With Clearooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#clearooms-desk-booking-app-getting-started-with-clearooms) - [Desks](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#desks) - [Meeting Rooms](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#meeting-rooms) - [Smart Booking And Favourites](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#smart-booking-and-favourites) - [Clearooms Room Display App](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#clearooms-room-display-app) - [Apps And Integrations](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#apps-and-integrations) - [Users](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#users) - [Office Plan](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#office-plan) - [Desk Neighbourhoods & Meeting Zones](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#desk-neighbourhoods-meeting-zones) - [My Bookings](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#my-bookings) - [Services](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#services) - [Kiosk](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#kiosk) - [Custom Fields](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#custom-fields) - [Who's In](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#whos-in) - [Status](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#status) - [Help Centre](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#help-centre) - [OpenSpaces](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#openspaces) - [Parking Spaces](https://knowledgebase.clearooms.com/video-tutorials?hsLang=en-gb#parking-spaces) - [OpenSpaces](https://knowledgebase.clearooms.com/openspaces?hsLang=en-gb) - [Parking Spaces](https://knowledgebase.clearooms.com/parking-spaces?hsLang=en-gb#main-content) - [Parking Misuse Reporting](https://knowledgebase.clearooms.com/parking-spaces?hsLang=en-gb#parking-misuse-reporting) - [Arrivals HQ](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#main-content) - [Journeys](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#journeys) - [Reports](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#reports) - [Multi Tenant](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#multi-tenant) - [Documents & Compliance](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#documents-compliance) - [Emergency and Evacuations](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#emergency-and-evacuations) - [Hosts & notifications](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#hosts-notifications) - [Badges](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#badges) - [Deliveries](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#deliveries) - [Sites](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#sites) [![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png "Colour Transparent")](http://clearooms.com) [mailto:support@clearooms.com](mailto:support@clearooms.com) Copyright © 2025, clearooms.com