--- title: Managing Staff Records description: Find and manage staff in ArrivalsHQ, set their status, turn on kiosk staff sign-in and track activity in Logs, including exporting events to CSV. --- [Skip to content](https://knowledgebase.clearooms.com/managing-staff-records#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Clearooms Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Arrivals HQ](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb) # Managing Staff Records ## This guide shows you how to find staff, set a staff member's status, turn on staff sign-in and check activity in Logs. **1. Open the Staff page** - Log in to the Clearooms portal Settings and select the ArrivalsHQ tab. - In the left-hand menu, under Management, select Staff. The Staff page shows each staff member's Name, Job title, Team, Office, Status and when they were Last seen. The number of staff on site is shown at the top right. ![Screenshot 2026-11-11 at 17.10.55](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-11%20at%2017.10.55.png?width=670&height=326&name=Screenshot%202026-11-11%20at%2017.10.55.png) **2. Find a staff member** Use the search and filters above the list to find someone quickly. - **Search:** enter a name or email address. - **Status:** show staff who are Anywhere, On site, On break or Off site. - **Team:** show one team, for example Sales or Engineering. - **Office:** show staff based at one office. **3. Set a staff member's status** The Status column shows whether someone is signed in, for example Not signed in. To update where a staff member is working: 1. Find the staff member in the list. 2. Select Set status at the end of their row. 3. Choose In the office, Remote, Travelling, Holiday or Non working day. **4. Set up staff sign-in** Staff sign-in lets staff sign in and out at the kiosk with a badge code instead of the visitor form. 1. At the top of the Staff page, select the Enable staff sign-in toggle to turn it on. 2. Select the arrow next to the toggle to show the staff sign-in options. **Sign-in options** - **Allow name search:** lets someone without a code sign in by choosing their name. Anyone can sign in as anyone, so leave this off if identity matters. - **Check in their desk booking:** signing in at the kiosk also marks today's desk booking as attended, so nobody checks in twice. - **Sign staff in and out automatically:** uses the Clearooms mobile app's office geofences. Each person also has to switch this on in their own profile. **Your phone** These are your own switches for the Clearooms app, the same ones as on your profile page, so you can try the options above. Every member sets their own, in the app or on their profile. - **Automatically check in:** when you enter an office's geofencing zone, the app will try to check you in to your desk booking for that day. - **Automatically step out and back in:** during an active booking, leaving the office's geofencing zone will try to step you out of your bookings, and coming back will try to step you back in. ![Screenshot 2026-11-11 at 17.19.37](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-11%20at%2017.19.37.png?width=670&height=186&name=Screenshot%202026-11-11%20at%2017.19.37.png) **Statuses on the kiosk** You can name your statuses as you like. Each one must say whether the person is in the building, so the fire roll call knows who is inside. Use the drop-down under each status to choose whether it is shown and how it counts. - **In the office:** shown, counts as on site. - **On a break:** shown, counts as on break. - **Off site:** shown, counts as off site. - **Remote:** shown, counts as off site. - **Travelling:** shown, counts as off site. - **Holiday:** shown, counts as off site. - **Non working day:** shown, counts as off site. The staff sign-in options ![Screenshot 2026-11-11 at 17.20.33](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-11%20at%2017.20.33.png?width=670&height=105&name=Screenshot%202026-11-11%20at%2017.20.33.png) **5. Check activity in Logs** Within Arrivals HQ \> Logs, this shows a history of activity across ArrivalsHQ, such as kiosks being added or paired, users being updated and settings being changed. - In the left-hand menu, under Management, select Logs. - Events are grouped by day, newest first. Each event shows what happened, any details, the time and how long ago it was. - Use the filters at the top to show All events, Devices only, or Settings & admin only. - Use Dates to choose a date range, or Search to find visitors, devices or printers. - Select Refresh to load the latest events, or Load more at the bottom to see older ones. Times are shown in your organisation's time zone, for example Europe/London. The Logs page ![Screenshot 2026-11-12 at 09.16.23](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-12%20at%2009.16.23.png?width=580&height=725&name=Screenshot%202026-11-12%20at%2009.16.23.png) **6. 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