--- title: Signing Someone In Or Out From The Portal description: Sign a staff member in or out from the ArrivalsHQ portal by setting their status, then check the change on their timeline. Useful when the kiosk is missed. --- [Skip to content](https://knowledgebase.clearooms.com/signing-someone-in-or-out-from-the-portal#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Clearooms Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Arrivals HQ](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb) # Signing Someone In Or Out From The Portal ## This guide shows you how to set a staff member's status from the Staff list or from their staff record, and how to check it on their timeline. **Open the Staff page** - Log in to the Clearooms portal and select the ArrivalsHQ tab. - In the left-hand menu, under Management, select Staff. - Use Search or the filters to find the person. **2. Set their status from the Staff list** The quickest way is from the list itself. 1. Find the person in the list. 2. Select Set status… at the end of their row. 3. Choose a status: - In the office to sign them in. - Remote, Travelling, Holiday or Non working day to mark them as off site. The Set status is option on each row ![Screenshot 2026-11-12 at 10.37.07](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-12%20at%2010.37.07.png?width=592&height=594&name=Screenshot%202026-11-12%20at%2010.37.07.png) **3. Or set their status from their staff record** 1. Select the person's name in the Staff list to open their staff record. 2. Under Set status, select the status you need: In the office, Remote, Travelling, Holiday or Non working day. The status is recorded against you on their timeline, so it is clear this was not a kiosk sign-in. The Set status options on a staff record ![Screenshot 2026-11-12 at 10.39.55](https://knowledgebase.clearooms.com/hs-fs/hubfs/Screenshot%202026-11-12%20at%2010.39.55.png?width=670&height=165&name=Screenshot%202026-11-12%20at%2010.39.55.png) **4. Check their timeline** At the bottom of the staff record, the Timeline shows their movements. Choose Last 7 days, Last 30 days or Last 90 days to change the period. If nothing has been recorded, it shows No movements recorded in this period. 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