---
title: Uploading Documents For Visitors To Sign
description: Add NDAs, inductions and safety briefings that visitors read and sign on the kiosk when they arrive.
---

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3. [Documents & Compliance](https://knowledgebase.clearooms.com/arrivals-hq?hsLang=en-gb#documents-compliance)

# Uploading Documents For Visitors To Sign

## Add NDAs, inductions and safety briefings that visitors read and sign on the kiosk when they arrive.

The Documents page holds your document library. Active documents are shown to visitors at sign-in, and a signature is captured where you require one. You can write a document in the editor or upload a Markdown, PDF or video file.

### **How to open it**

1. Go to **Settings \> ArrivalsHQ**.
2. In the left-hand menu, under **Admin**, select **Documents \> Documents**.

### **What you see on the page**

A banner at the top shows how long signed acknowledgements are kept, for example 36 months. Select **Adjust retention** to change this (see *Visitor data retention and GDPR*).

| **Metrics** | **What it shows** |
| --- | --- |
| Total docs | Every document in your library, and how many are drafts |
| Acknowledgement rate · 30 days | The share of signed-in visitors who acknowledged your documents |
| Pending review | Documents waiting for review |
| Signed · 30D | Signatures captured in the last 30 days |

The **Document library** lists your documents. Select **Filter** to show **All**, **Active** or **Draft** documents, or one type: **NDA**, **Induction**, **Consent**, **Safety**, **Compliance** or **Operations**.

### **Add a document**

1. Select **New document**.
2. Enter a **Title**, for example "Site induction".
3. Choose a **Type**: NDA, Induction, Consent, Safety, Compliance or Operations.
4. Add the document's content in one of two ways: 
     - **Write it** in the **Body** editor using Markdown. Headings (`##`) and paragraphs display on the kiosk.
     - **Upload a file**: Select **Upload file (.md / .pdf / .mp4)**. A Markdown file fills the editor. A PDF or video (MP4, WebM or MOV) is stored as the document itself.
5. Turn on **Signature required** if visitors must draw their signature. If it's off, visitors tick a box to acknowledge the document instead.
6. Leave **Active** on to show the document to every visitor at sign-in. Turn it off to save it as a draft.
7. Select **Save**.

### **Show the document on the kiosk**

Active documents are presented to visitors at sign-in. To control where a document appears in the sign-in flow, add a document step to the relevant journey under **Visitors \> Journeys**, and make sure the journey is published and assigned to your tablets.

### **Check who has signed**

See acknowledgement and signature figures in the **Compliance coverage** report under **Reports**. Every acknowledgement is also recorded in **Logs**, where you can filter and export it.

**Tip:** Use a short safety video (MP4) for inductions and a PDF for longer legal documents such as an NDA.

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