--- title: Room Display App - Device Setup Guide - Android  description: Learn how to install, configure, and lock down the Clearooms Room Display App on an Android tablet. Includes steps for App Pinning and kiosk mode. --- [Skip to content](https://knowledgebase.clearooms.com/room-display-app-device-setup-guide-android-#main-content) ![Colour Transparent](https://knowledgebase.clearooms.com/hs-fs/hubfs/Colour%20Transparent.png?width=1672&height=313&name=Colour%20Transparent.png) Open main navigation Close main navigation - [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) [Contact us](https://2feg9n.share-eu1.hsforms.com/2LEUbrOfJTIe01qcEQusU5w) How can we help you? - There are no suggestions because the search field is empty. 1. [Clearooms Knowledge Base](https://knowledgebase.clearooms.com/?hsLang=en-gb) 2. [Room Display App](https://knowledgebase.clearooms.com/room-display-app?hsLang=en-gb) # Room Display App - Device Setup Guide - Android ## How to install, lock down and run the Clearooms Room Display App on an Android tablet The Clearooms Room Display App lets you view real-time meeting room availability directly from a tablet mounted outside the room. This guide explains how to install the app, keep the screen awake, lock the device into the app, and manage day-to-day use. **What this guide covers** - Preparing the device and connecting it to Wi-Fi - Installing and signing in to the Clearooms Room Display App - Preventing the screen from sleeping so the display stays on - Locking the device into the app so users cannot exit it - Day-to-day operation, troubleshooting, and support **Download PDF Version: [Here](https://knowledgebase.clearooms.com/hubfs/Android%20Setup%20Guide.pdf?hsLang=en-gb)** --- ### **Before you begin** This guide assumes you have a dedicated Android tablet, or a large Android phone, that will be mounted outside a meeting room and used only as a Clearooms room display. **You will need:** - An Android device running Android 9 or later - Access to the Google Play Store and a Google account - A reliable Wi-Fi network with internet access - A Clearooms Room Display App login for the device - A permanent power supply so the device remains plugged in during normal use The Clearooms Room Display App is designed to be displayed on a tablet outside each meeting space to show availability and make bookings more visible. You can download the Android app from the Play Store here: [Clearooms Room Display](https://play.google.com/store/apps/details?id=com.clearooms.room_display&hl=en_GB). **Note :** Android menu names vary between manufacturers such as Samsung, Google Pixel, Lenovo, and Amazon Fire. If a menu path below looks different on your device, use the search bar in the Android Settings app to find the equivalent option. --- ### **Install the Clearooms app** **1. Power on the device and complete the Android setup** - Connect the device to Wi-Fi - Sign in with a Google account - Skip any optional steps that are not needed for a wall-mounted display **2. Open the Google Play Store** - Tap the Play Store icon on the home screen **3. Search for Clearooms** - Confirm the publisher is Clearooms Ltd. **4. Install and open the app** - Tap Install - When the download finishes, tap Open **5. Sign in to the app** - Enter the email address and password for the account assigned to the device - Select the meeting room this device should display Once installed, the app can be signed in using a user with admin access to the Clearooms portal. It is best to create a dedicated dummy user for the display device so the login is not tied to a staff member who may later leave the business. --- ### **Keep the screen always on** Android devices turn off the screen after a short period by default. To keep the display visible at all times, use both of the steps below. #### **Set the longest screen timeout** 1. Open **Settings \> Display** 2. Open Screen timeout 3. Choose the longest available timeout, usually 30 minutes This helps, but by itself it is not enough. #### **Keep the screen on while charging** 1. **Enable Developer options** - Open **Settings \> About tablet** or **About phone** - If needed, open Software information - Tap Build number seven times until you see the developer confirmation message 2. **Open Developer options** - On many devices this is under **Settings \> System \> Developer options** - On Samsung devices it usually appears near the bottom of the main Settings menu 3. **Turn on Stay awake** - This may appear as Stay awake while charging When this setting is enabled, the screen stays on whenever the device is plugged in. **Important:** Stay awake only works while the device is charging. The tablet should stay permanently connected to power during normal operation. --- ### **Lock the device into the Clearooms app** Android includes a built-in feature called **App pinning**, also known on some devices as **Screen pinning** or **Pin windows**. This locks the device to a single app so users cannot leave the Room Display App without a PIN, pattern, or password. #### **Enable App Pinning** 1. Open **Settings \> Security** or **Security & privacy** - On Samsung devices go to **Settings \> Biometrics and security \> Other security settings** 2. Find App pinning, Screen pinning, or Pin windows - If needed, search the Settings app for **pinning** 3. Turn the feature **On** 4. Turn on the option to **ask for PIN, pattern, or password before unpinning** - This is essential so users cannot exit the app easily 5. Set a device PIN, pattern, or password if one is not already configured - Only share this with IT or facilities staff #### **Pin the Clearooms app** 1. Open the **Clearooms Room Display App** 2. Make sure the app is signed in and showing the correct room 3. Open the **Recent apps** screen - Use gesture navigation or the Recents button, depending on the device 4. Tap the **Clearooms** app icon at the top of the app card 5. Tap **Pin** or the pin icon 6. Confirm any on-screen prompt The device is now locked to the Clearooms app. **How to unpin the app** On gesture-navigation devices, swipe up from the bottom and hold On three-button navigation, press and hold Back and Recents together Enter the device PIN, pattern, or fingerprint when prompted --- ### **Manufacturer-specific kiosk modes** App pinning is the easiest option and works on most Android devices. For larger rollouts, you may prefer a manufacturer or MDM-based kiosk setup. | **Samsung** | Use Samsung Knox Configure or built-in kiosk controls to push Clearooms as the only allowed app. | | --- | --- | | **Google Pixel or stock Android** | Use an MDM platform such as Google Workspace or Microsoft Intune with dedicated device enrollment. | | **Amazon Fire HD** | Use a child or restricted profile for basic locking, or a kiosk management platform for larger fleets. | | **Lenovo and other generic Android devices** | Use a kiosk launcher if needed to auto-launch Clearooms and lock down access further. | **We can help** Contact **support@clearooms.com** if you would like guidance on an MDM-based rollout. We can advise on which kiosk approach works best for your hardware. --- ### **Day-to-day operation** #### **1. Leave the device plugged in** The display should remain on charge at all times so the screen stays awake and the app remains visible. #### **2. After a power cut** If the device restarts or the screen lock appears after a power interruption: 1. Unlock the device with the PIN 2. Re-open the Clearooms app 3. Re-pin the app using the steps above If you are using a fully managed kiosk setup, this process may happen automatically. #### **3. After an Android update** Major Android updates can end the pinned session. If that happens, open the Clearooms app again and re-pin it. #### **4. Updating the Clearooms app** To update the app: 1. Unpin the app 2. Open the Play Store 3. Update **Clearooms Room Display** 4. Re-open the app 5. Re-pin it --- ### **Troubleshooting** #### **The screen turned off on its own** Check that the device is plugged in. Android’s **Stay awake** setting only works while charging. Also confirm the screen timeout is set to the longest available value. --- #### **I cannot find App pinning in Settings** Menu names vary between manufacturers. Use the search bar in Settings and search for **pinning**. On Samsung devices, look under **Biometrics and security \> Other security settings**. --- #### **Pinning lets users unpin without asking for the PIN.** You forgot to enable **Ask for PIN before unpinning**. Go back to Section 4 Step A and turn it on. --- #### **The Clearooms app crashed or is not loading bookings** First, check the Wi-Fi connection. If the issue continues: 1. Unpin the app 2. Go to **Settings \> Apps \> Clearooms** 3. Force stop the app 4. Re-open Clearooms 5. 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